Legal
Privacy policy
This policy explains how LAYLIFE SPRING WATER LIMITED handles personal information when you use this website, why information may be processed, who may receive it and what rights you may have.
This policy has been updated to describe WhatsApp order and enquiry messages. Please have your lawyer confirm these changes and the policy's current data practices before relying on it.
1. Who we are
LAYLIFE SPRING WATER LIMITED (“LAYLIFE”, “we”, “us”) operates this website. The company determines how personal information submitted through this website is used.
2. What we collect
The information involved depends on how you use the website:
- Checkout form: your name, phone number, email address, delivery address, city or area, state, delivery and order notes, and the items you order. Orders reach us as a WhatsApp message that you send from your own phone, so we also see your WhatsApp name and number.
- Supply enquiry form: your name, business name, business type, phone number, email address, product interest, estimated quantity and your message. Enquiries also reach us as a WhatsApp message that you send from your own phone.
- Contact by phone, email or WhatsApp: your contact details and the information you choose to provide.
- Technical information: Vercel, our website hosting provider, may process technical data such as IP address, browser details and requested pages in operational logs. The log-retention period has not yet been confirmed.
The website server validates checkout and supply enquiry details. If you choose to continue, WhatsApp opens with a message prefilled; LAYLIFE receives it only if you send it. WhatsApp (Meta) may process information when you use its service. No online payment is taken. Do not include sensitive personal information in optional notes.
We do not ask for your card number or bank details on this site.
3. How we use your information
- To validate checkout and supply enquiry details.
- To respond to enquiries, confirm order requests, arrange delivery and contact you about them when you choose to send a WhatsApp message.
- To maintain, secure and troubleshoot the website.
- To meet legal obligations, if and when applicable.
Order requests are not confirmed until LAYLIFE confirms them on WhatsApp. The website does not take online payment or save submissions as order or enquiry records. We do not sell personal information. Marketing use is not described here because it has not been confirmed.
4. Why we are allowed to use it
The Nigeria Data Protection Act 2023 requires a lawful basis for processing personal information. The appropriate basis depends on the feature and purpose. The lawful basis for website validation and messages sent through WhatsApp, and any later processing such as marketing or record keeping, should be confirmed and documented.
7. Where your information is processed
Vercel provides website hosting, but the locations where it processes information and any safeguards used for transfers outside Nigeria have not been confirmed. WhatsApp's processing locations and applicable safeguards should also be checked against its current privacy information.
8. How long we keep it
The website does not save order or enquiry submissions as records. Messages you send through WhatsApp may remain in the sender's and recipient's WhatsApp histories, backups or devices, subject to their settings and WhatsApp's service. Vercel's technical log-retention period has not been confirmed. Business retention periods for WhatsApp messages must be set and disclosed.
- Order records
- To be confirmed
- Supply enquiries
- To be confirmed
- Server logs
- To be confirmed
9. How we protect it
We take reasonable steps to protect information processed through the website. The specific security controls and hosting arrangements should be confirmed before launch. No system can be guaranteed completely secure.
10. Your rights
Subject to the Nigeria Data Protection Act 2023 and applicable conditions, you may have rights to:
- Ask whether we process your personal information and request access to it.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete information where the law allows.
- Ask us to restrict processing or object to certain processing.
- Request a portable copy where the right applies.
- Withdraw consent where processing is based on your consent.
To make a request, contact us using the details below. You may also complain to the Nigeria Data Protection Commission if you are concerned about how your information is handled.
11. Children
This website is not intended for children under 18. If you believe a child has provided personal information through the website, contact us so we can review the matter.
12. Changes to this policy
We may update this policy as the website and its data practices change. The date at the top shows when this draft was last updated. Significant changes should be explained clearly on this page.
13. Contact us
Questions or requests about personal information? Contact LAYLIFE SPRING WATER LIMITED:
- Company
- LAYLIFE SPRING WATER LIMITED
- Phone
- +2348080674702
- +2348080674702
- Address
- No. 11, Philip Aduda Street, Wuye, Abuja